Dubai · our home ground
SynTrack was built on Dubai’s trade. Literally.
SynTrack is ERP software for trading and distribution businesses in Dubai — van sales, warehousing, counter sales, inventory and VAT-ready accounting on one database — built and supported by Synergia Soft, a Dubai-based software company founded in 2018. Synergia Soft is headquartered in Oud Metha, and every SynTrack module was hardened on this city’s realities: Deira counters selling on credit and post-dated cheques, Al Quoz warehouses picking by bin, vans invoicing offline in basement loading docks, and Jebel Ali containers whose clearing bill decides the margin.
Below is how the actual products map to the actual city — not "ERP" in the abstract.
Business in Dubai
Six Dubai operations, one database.
Dubai imports, re-exports and distributes, and each part of the city works to its own rhythm. This is how SynTrack fits each.
Jebel Ali & the free zone
Importers and re-exporters around Jebel Ali Port: goods received against purchase orders, landed cost to item level, and customs Bills of Entry and Exit tracked in Freight Forwarding.
Deira trading houses
Wholesale counters selling to account customers on credit and post-dated cheques: price tiers, live credit checks and PDC registers with maturity calendars.
Al Quoz warehouses
The sheds that serve the city: bin locations, scan-verified picking, FEFO for food and pharma, and a load check before every van leaves.
Dubai Investments Park
Distribution hubs and light industry: multi-warehouse stock, production work orders where goods are made, and finished goods straight into sellable stock.
Routes across the city
Vans and delivery trucks run from Deira to Jebel Ali, selling and delivering offline in basements and loading docks, and syncing when signal returns.
FTA & eInvoicing
VAT documents in Arabic and English, and every invoice prepared eInvoice-ready for exchange through UAE Accredited Service Providers.
Industries in Dubai
The Dubai businesses SynTrack is built for.
Trading, distribution and logistics carry much of Dubai’s commerce. These are the operations our modules are set up to run.
FMCG & food distribution
Van sales and store deliveries across the city, with batch, expiry and FEFO control from chiller to dry store.
General trading & re-export
Purchasing, landed cost and multi-currency finance for traders who import through Jebel Ali and sell locally and across the region.
Building materials & hardware
Trade counters selling to contractors on account, with contractor price tiers, credit limits and counter invoices handed off as site deliveries.
Pharmacy & healthcare distribution
Batch-level traceability, expiry-first picking and recall reports for medicines and medical supplies.
Freight, 3PL & warehousing
Forwarders and third-party warehouses: job files with customs declarations, customer-owned stock kept separate, and storage billed daily.
Electronics & spare parts
Serial-tracked items, barcode lookup and bin-accurate locations for thousands of small SKUs.
Products, mapped to the city
Where each SynTrack product earns its keep in Dubai.
Van Sales — Deira to DIP routes
Drivers sell, print FTA tax invoices and collect at the door — offline in basements and industrial areas, synced when signal returns. Day-close in minutes per van.
Explore the product →Counter Sales — trade counters & showrooms
Barcode-fast billing for Deira and Dragon Mart-style wholesale: customer price tiers, credit limits checked live, and PDC-heavy account customers handled properly.
Explore the product →Warehouse — Al Quoz & DIP
Bin locations, scan-verified picking and FEFO rotation for the sheds where Dubai actually stores its goods. The van-loading handshake ends morning disputes.
Explore the product →Freight & landed cost — Jebel Ali
Job files with milestones and customs papers, and landed cost allocated from container to item — so the clearing bill lands in your item cost, not your surprise column.
Explore the product →Accounting — FTA formats & PDCs
Tax invoices and credit notes in FTA format, Arabic and English, VAT return built from the documents, and post-dated cheque registers with maturity calendars.
Explore the product →Fleet & Transport — Salik-aware
Live GPS through your provider, driver behaviour scores, and Salik, fuel and fines charged to the trip they belong to.
Explore the product →A working day on SynTrack
One day at a Dubai distributor.
An illustrative day for a trading and distribution business with a warehouse in Al Quoz, a counter in Deira and imports through Jebel Ali — the way SynTrack is set up for the city.
- Early morning
Vans loaded in Al Quoz
Pick lists run by route and bin path, and each van’s load is checked against the plan before it leaves the yard.
- Morning
The Deira counter opens
Trade customers are billed by barcode, their price tier applied and their credit limit and overdue checked before any account sale.
- Midday
Vans selling across the city
Drivers sell, print FTA-format tax invoices and collect at the door — offline in basements, synced when signal returns.
- Afternoon
A Jebel Ali container arrives
Goods are scanned in against the purchase order, variances flagged at the dock, and freight, customs and transport charges allocated into item cost.
- Late afternoon
Collections and PDCs
Cash, card and post-dated cheques are recorded against invoices, and PDC maturities and receivables aging stay current.
- Evening
Day close
Vans and cashiers close the day, stock and cash reconcile, and every document has already posted to the ledger and the VAT report.
UAE VAT & eInvoicing
Compliance for Dubai businesses, explained plainly.
The UAE charges VAT at 5%. SynTrack produces tax invoices, credit notes and statements in FTA formats, in Arabic and English, and builds the VAT return report from the documents themselves.
UAE eInvoicing follows a Decentralised Continuous Transaction Control and Exchange (DCTCE) “5-corner” model: supplier and buyer each connect through Accredited Service Providers, which exchange the invoice and report tax data to the FTA. Per the announced phased rollout, a pilot runs from 1 July 2026, mandatory adoption starts with businesses with annual revenue of AED 50 million and above from 1 January 2027, other businesses from 1 July 2027, and government entities from 1 October 2027. Confirm your phase against the Ministry of Finance portal, as timelines can be updated.
SynTrack prepares every invoice as structured, eInvoice-ready data at creation — from the back office, the trade counter and the van — for exchange through an Accredited Service Provider.
5% VAT, FTA formats
Tax invoices, credit notes and VAT reports in Arabic and English.
eInvoice-ready at source
Structured invoice data from the office, the counter and the van.
Through an ASP
Exchange and reporting through UAE Accredited Service Providers, per the DCTCE model.
Every product
The whole platform, available in Dubai.
- Van Sales
- Direct Store Delivery
- Field Sales & Presales
- Delivery Management
- Courier & Last Mile
- Distribution ERP
- Warehouse Management
- 3PL Warehouse
- Inventory Management
- Counter Sales & POS
- Accounting & Finance
- CRM
- Production Management
- Freight Forwarding
- Transport Management
- Fleet Management
- Pharmacy Software
- Garage Management
- E-Invoicing (UAE)
How we deliver
How a Dubai implementation runs.
Discovery on your floor
We walk your Al Quoz warehouse and ride a Deira route before writing a single requirement.
Configure & migrate
Items, customers, balances and open PDCs loaded and reconciled while your team keeps trading.
Train by role
Drivers on the van app, storekeepers on scanners, accountants on VAT returns — at your premises, repeated until it sticks.
Parallel run, then switch
Old and new side by side until stock, cash and balances match. Then Dubai runs on SynTrack.
Choosing an ERP in Dubai
What to check before you commit.
Whichever system you choose, these are the questions that matter for a Dubai trading, distribution or logistics business.
- FTA-format VAT documents in Arabic and English
- eInvoice-ready invoices for your 2027 eInvoicing phase
- Landed cost on Jebel Ali imports, allocated to item level
- A van app that sells and invoices offline
- Credit limits checked at the counter and on the van
- Post-dated cheque registers and receivables aging
- Bin-level warehouse control with FEFO
- An implementation team you can visit in Dubai
Questions
SynTrack in Dubai — FAQs.
Which SynTrack products do Dubai businesses usually start with?
Most start with Van Sales plus Inventory, or Counter Sales plus Accounting for trade-counter businesses. Modules share one database, so WMS, Fleet or Freight switch on later without re-implementation.
Does the van sales app really work in Al Quoz basements?
Yes — offline-first is the core design: the 21-step route day (load, sell, invoice, collect, return, day-close) runs entirely on the device and syncs when coverage returns.
Can SynTrack handle Deira-style credit and PDCs?
Yes. Credit limits and overdue status are checked at the counter and on the van before selling, and post-dated cheques have their own registers with maturity tracking — GCC trade reality, built in.
How does Jebel Ali landed cost work?
Freight, customs and transport charges on a shipment are allocated across its items automatically, so item cost and margin are true — before you price the next sale.
Can we visit your Dubai office before deciding?
Please do — Office 308, Business Venue Building, Oud Metha. Bring your messiest report; seeing SynTrack with the team that builds it beats any brochure.
How long does a Dubai implementation take?
A typical first phase follows the plan on this page: discovery at your warehouse, counter and routes in week 1, configuration and data migration in weeks 2–4, role-based training in week 5, then a parallel run until stock, cash and balances match. Multi-branch operations roll out in phases agreed after discovery.
When does UAE eInvoicing apply to my Dubai business?
Per the announced rollout, a pilot runs from 1 July 2026; businesses with annual revenue of AED 50 million and above follow from 1 January 2027, other businesses from 1 July 2027 and government entities from 1 October 2027. Confirm your phase on the Ministry of Finance portal. SynTrack prepares every invoice eInvoice-ready at creation, for exchange through an Accredited Service Provider.
Can one system run our Jebel Ali free zone company and our mainland company?
Yes. Multiple companies, branches and warehouses run on one system with full segregation: separate and consolidated reporting, local control per branch, and one view of the group for management.
SynTrack across the region: Abu Dhabi · Sharjah · Saudi Arabia · Oman · Northern Emirates
Get started
Talk to the team across town.
A 30-minute session at our Oud Metha office or yours: a live van route, a counter bill with a credit check, and the VAT report they both land in.
Prefer WhatsApp? Message us directly